Contact Us
Having trouble with our services? Let us know!
We love to hear from you
At PACRA, we strive to make our services as simple and easy to use as possible. Feel free to contact us if you are unable to access our services.
- pro@pacra.org.zm
- Phone
- 5111
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Frequently Asked Questions
Find answers to common questions about our products. Can't find what you're looking for? Contact our support team.
Our offices
For more services, visit any of our offices countrywide.
Head Office
Plot No. 8471, PACRA House
Haile Selassie Avenue, Longacres, Lusaka.
(+260) 211-255127 or (+260) 211-255151
Lusaka One Stop Shop
Kwacha House Annex
Cairo Road, Lusaka.
Copperbelt Province
Mpendwa House, Ground Floor
President Avenue, Ndola.
(+260) 02-611225
Southern Province
One-Stop-Shop Building (Tourism Centre)
Next to Livingstone Museum, Livingstone.
(+260) 213-324236
Eastern Province
Second Floor Natsave/ZESCO building, Behind ZANACO branch
Off Pererenyatwa Road, Chipata.
(+260) 06-222274
Kitwe One Stop Shop
Nchanga House, 1st Floor
Corner Enos Chomba & President Avenue, Kitwe.
(+260) 02-221570
Western Province
Plot No. 304 Along Lusaka Road Opposite
Catholic Diocese Administration Office, Mongu.
(+260) 07-22194 or (+260) 07-221549
North-Western Province
NAPSA Building, 2nd Floor, Room 24, Plot No. 240
Independence Avenue, Town Centre, Solwezi.
(+260) 08-821743
Northern Province
Zambia Road, Compensation House
Room G3, Kasama.
(+260) 04-221292
Choma Office
ZSIC Building, Ground Floor, Butala House
next to NAPSA, Town Centre, Choma.
(+260) 213-221440
Central Province
ZSIC Building, Ground Floor
Great North Road, Kabwe.
(+260) 215-221042
Muchinga Provice
Plot No.888, Nkakula Road
Town Centre, Chinsali.
(+260) 04-565090
Luapula Province
Room 2201, Provident House
Kawambwa Road, Mansa.
(+260) 212-821762