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At PACRA, we strive to make our services as simple and easy to use as possible. Feel free to contact us if you are unable to access our services.

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Frequently Asked Questions

Find answers to common questions about our products. Can't find what you're looking for? Contact our support team.

Our offices

For more services, visit any of our offices countrywide.

Head Office

Plot No. 8471, PACRA House

Haile Selassie Avenue, Longacres, Lusaka.

(+260) 211-255127 or (+260) 211-255151

Lusaka One Stop Shop

Kwacha House Annex

Cairo Road, Lusaka.

Copperbelt Province

Mpendwa House, Ground Floor

President Avenue, Ndola.

(+260) 02-611225

Southern Province

One-Stop-Shop Building (Tourism Centre)

Next to Livingstone Museum, Livingstone.

(+260) 213-324236

Eastern Province

Second Floor Natsave/ZESCO building, Behind ZANACO branch

Off Pererenyatwa Road, Chipata.

(+260) 06-222274

Kitwe One Stop Shop

Nchanga House, 1st Floor

Corner Enos Chomba & President Avenue, Kitwe.

(+260) 02-221570

Western Province

Plot No. 304 Along Lusaka Road Opposite

Catholic Diocese Administration Office, Mongu.

(+260) 07-22194 or (+260) 07-221549

North-Western Province

NAPSA Building, 2nd Floor, Room 24, Plot No. 240

Independence Avenue, Town Centre, Solwezi.

(+260) 08-821743

Northern Province

Zambia Road, Compensation House

Room G3, Kasama.

(+260) 04-221292

Choma Office

ZSIC Building, Ground Floor, Butala House

next to NAPSA, Town Centre, Choma.

(+260) 213-221440

Central Province

ZSIC Building, Ground Floor

Great North Road, Kabwe.

(+260) 215-221042

Muchinga Provice

Plot No.888, Nkakula Road

Town Centre, Chinsali.

(+260) 04-565090

Luapula Province

Room 2201, Provident House

Kawambwa Road, Mansa.

(+260) 212-821762