About PACRA
The Patents and Companies Registration Agency (PACRA) is a semi-autonomous executive agency of the Zambian government, established under the Patents and Companies Registration Agency Act No. 15 of 2010.
Overview
The Patents and Companies Registration Agency (PACRA) is a statutory body under the Ministry of Commerce, Trade and Industry. PACRA (hereinafter also referred to as ‘the Agency’) was established under the Patents and Companies Registration Agency Act No. 15 of 2010, whose existence has continued under the new Patents and Companies Registration Agency Act No. 4 of 2020. The principal mandate of PACRA is to provide Business Registration and Intellectual Property protection services. The Agency confers Intellectual Property Rights and serves as a legal repository for Business Registration and Intellectual Property information.
Our Core Functions
PACRA is mandated with several key responsibilities to support business development and intellectual property protection in Zambia.
- Business Registration
- Register and regulate business entities including companies, business names, and partnerships.
- Intellectual Property
- Register and protect intellectual property rights including patents, trademarks, and industrial designs.
- Moveable Property
- Maintain a registry of security interests in moveable property.
- Public Access
- Provide public access to registered information about businesses and intellectual property.
Statutes Administered
These are the rules and laws that we as PACRA officially reference as the basis of our operations. View all statutes.
What really matters to us
Each one of us here at PACRA are unique and bring our own dimension of our lives to the table, to make us all a beautiful family of diverse personalities. We still, however, share some views by which we all identify as part of the PACRA family.
Our Values
Integrity We pledge to be honest, trustworthy and ethical in all our actions.
Excellence We will provide high quality service to our customers.
Accountability We will accept responsibility for our own actions and omissions.
Transparency We will be honest and open in the execution of our mandate.
Creativity We will embrace and nurture new and progressive ideas in offering our services.
Courtesy We will be polite and respectful to our clients.
Our Vision
An innovative customer-centred business and intellectual property registration Agency.
Our Mission
To provide business and intellectual property registration services for economic growth and National development.
The Board
The Board is the highest ranking governing body of PACRA that is responsible for corporate governance. It makes decisions on the execution of the mandates of PACRA. The Board consists of the following members
Mr. Allan C. Mwaba
Chairperson
Mr. Blessed Nkunika
Vice Chairperson
Mrs. Margaret Chikuba
Member
Mr. Mohammed Umar
Member
Ms. Lois Kapeza
Member
Mr. Mwelwa Chilundika
Member
Mrs. Nalukena Mutti
Member
The Management
The Management is the part of the team that makes decisions on the execution of the mandate. These are the people who make up our management.
Mr. Benson Mpalo
Registrar and CEO
Mr. Thomas Kaunda
Deputy Registrar Commercial
Mr. Chewe P. Chilufya
Deputy Registrar - Intellectual Property
Mrs. Nancy C. Sikazwe
Director - Legal & Board Secretary
Mr. Aaron Mpembamoto
Director - Human Resource & Administration
Ms. Masuzyo M. Muleya
Director - Internal Audit
Mr. Elias C. Fulo
Director - Finance
Mr. Kaseke F. Chinyemba
Director - Information Communication Technology
Mr. Sunduzwayo Zimba
Director - Corporate Planning & Compliance
Service Charter
PACRA has a Service Delivery Charter that constitutes a social pact between PACRA and you our esteemed clients. The Charter identifies the services PACRA offers and the standards that we believe our clients have the right to expect and receive. It also provides you with a mechanism on how to complain when services do not meet your expectations and how we will handle your complaints.
PACRA is committed to providing public services in a professional, transparent and accountable manner. As such, we intend to make this charter a living document. To this end, PACRA has established a system of monitoring, evaluating and disseminating results of charter implementation. This will be done through independent surveys and consultations with our clients.