Having trouble with our services?

Let us know

We love to hear from you


At PACRA, we strive to make our services as simple and easy to use as possible. Feel free to contact us if you are unable to access our services.

Call Center.

5111

Email.

pro@pacra.org.zm

Social Media.

On WhatsApp

Or, come right through.

For more services, visit any of our offices countrywide.

PACRA House

Haile Selassie Avenue,
Long Acres,
P.O.Box 32020,
Lusaka.
(+260) 211-255127
(+260) 211-255151

Lusaka One Stop Shop

Kwacha House Annex,
Cairo Road,
Lusaka.

Copperbelt Province

Mpendwa House, Ground Floor,
President Avenue,
Ndola.

Southern Province

One-Stop-Shop Building (Tourism Centre),
Next to Livingstone Museum,
Livingstone.

Eastern Province

Second Floor Natsave/ZESCO building,
Behind ZANACO branch, Off Pererenyatwa Road,
Chipata.

Kitwe One Stop Shop

Nchanga House, 1st Floor,
Corner Enos Chomba & President Avenue,
Kitwe.

Western Province

Plot No. 304 Along Lusaka Road Opposite Catholic Diocese Administration Office,
Mongu.

North-Western Province

NAPSA Building, 2nd Floor, Room 24,
Plot No. 240, Independence Avenue,
Town Centre,
Solwezi.

Northern Province

Zambia Road,
Compensation House, Room G3
Kasama

Choma Office

ZSIC Building, Ground Floor,
Butala House, next to NAPSA,
Town Centre,
Choma.

Central Province

ZSIC Building, Ground Floor,
Great North Road,
Kabwe.

Muchinga Provice

Plot No.888, Nkakula Road,
Town Centre,
Chinsali.

Luapula Province

Room 2201, Provident House,
Kawambwa Road,
Mansa.

Call us.

5111

Business Hours.

Monday - Friday: 08:00 - 17:00
Weekends and Public Holidays: CLOSED

Email us.

pro@pacra.org.zm