Online Services

Francis Chinyanta Uncategorized 27 Comments

In line with Government Policy to have almost all public services on the Government Service Bus (GSB), PACRA is migrating registration and other services to the GSB today. The GSB is faster, efficient and allows for more payment platforms.

Visit the website by clicking the button below to access our services.

Comments 27

  1. I feel all you needed to migrate was the payment services. cant login to my pacra and cant reprint my certificates and printouts. the site was brialiiant but this is now frustrating and un usable

  2. I have a pending reverted case pending to be approved now how can i log in to my previous account where my case was. in a zam service
    portal I can only able to start a new case there is no old cases . what can I do please help

  3. I have a pending reverted case pending to be approved now how cannot log in to my previous account where my case was. in a zam service
    portal I can only able to start a new case there is no old cases . what can I do please help

  4. I AM REALLY IMPRESSED WITH THE GOVERNMENT SERVICE BUS, VERY INNOVATIVE AND MAKES ALL MATTERS EASIER. THE INTERFACE ON PACRA HAS IMPROVED AS IT ALLOWS FOR PAYMENT USING AIRTEL, MTN AND ZAMTEL MONEY. KEEP IT UP.

  5. I Have a pending Case on my Pacra Paid ,just waiting for Approval on my Pacra User Acount. but When I log into my government user Portal the case has not been migrated. what do i need to do?

  6. To add my voice to the GSB is that it is a good improvement in the right direction as far as ICT and Smart Zambia is concerned. However let PACRA guide the business community and the general Public on how to access various services that were available on PACRA portal before 12/11/2021. Let us embrace the efforts by the Agency and successive governments.

  7. Please i had too many pending cases i cant seem to trace them please i have important information how i will access it.

  8. I Have a pending Case on my Pacra Paid ,just waiting for Approval on my Pacra User Acount. but When I log into my government user Portal the case has not been migrated. what do i need to do?

  9. It is now difficulty to track applications submitted before the migration on 12/12/2021. I personally I will need guidance/training on how I can trace my earlier application using Pacra portal.

  10. this is so inconveniencing, priority should have been to inform client earlier than this,they was so much information on the poratls that we had with pacra ,how do we retrieve it? your call center is not helpful at all, including your offices ,all they advising is log in to gsb…then what ? i submitted for registration on thursday ,how do i track the company?the case is not on gsb portal

  11. Good Morning,
    What happens to pending applications that people had made?
    Currently we cant log in the Pacra Portal and hence do not know the current status of our pending applications in your system. The Gov BUS is not showing that, regardless of us registering.
    kindly guide us.
    Thank you.

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